This is the time of year when people traditionally vacuum under the furniture, start home improvement projects, and purge some of those unwanted items that tend to accumulate in attics and basements.

Success in any change is largely dependent on identification of the real problem or issue. Many times, the obvious problem is masking an obscured larger issue. This is true in both our personal lives and professional organizations.

I have always followed my intuition – and it has led me to the edge of my comfort zone on more than one occasion.

If you're using social media for marketing, what should you say following a tragedy like the deadly blasts at the Boston Marathon on April 15?

A few years ago, I interviewed and subsequently hired a woman for a position on the phones at our office. At Telephone Doctor®, our customer service techniques are a condition of employment.

You've probably heard that networking is essential for people looking for a new job, whether they are unemployed or looking for a career change or getting company sales leads. So what is the purpose of extending your networking circle when using LinkedIn? The easiest way is to remember the principles of LinkedIn, which are summarized as follows: